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How
to Choose the Domain Name Wisely |
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Nearly
60 percent of Fortune 1000 companies surveyed said technical
know-how is most important when choosing a Web hosting
service. Forty percent look for reliability, and 34
percent look for the best price. |
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It All Starts
with Image |
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Your
marketing strategy must also include branding your Web
site, which is just as important as branding your company
or product.
The reason for
this is manifold. In today's world, we are constantly
inundated with marketing messages. In his new book The
New Positioning, Jack Trout states that a child in the
UK will have seen over 140,000 TV commercials by the
time he or she reaches 18 years of age -- and the US
"is just warming up." The Internet is surely no different.
It's literally filled with Web sites that range from
sheer advertisements to others that are sponsored by
them. Everywhere we turn, it seems, we are faced with
some form of online promotional propaganda.
Our job as consumers
has therefore become so immensely challenging that choosing
a business from which to buy has become a dizzying process.
For an online business to survive and thrive in today's
hypercompetitive marketplace, it takes more than mere
advertising to make a Web site successful (the kind
of advertising that says "I'm open for business"). As
marketing guru Dan Kennedy once said, "Institutional
marketing is high-risk marketing," for the message needs
to be repeatedly advertised in order to work -- if it
ever does. |
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Elements
of Good Domain Name |
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First,
realize that a "good" domain name that sticks in the
mind requires more than simply using a fictitious vanity
name. However, it is imperative to note at this point
that registered names have the ability to stick in the
mind more effectively. Jack Trout once wrote that "The
mind hates confusion, complexity, and change." Therefore,
simplicity is of colossal importance since long or obscure
URLs can be easily forgotten.
For
example, rather than having a name with too many words,
such as <http://www.domain.com/subdomain/yourname/~subfolder>
or <http://names-with-too-many-hyphens.com>,
you should get a very simple <http://www.yourname.com>.
In fact, more and more companies and commercials are
dropping the "www" from their URLs. Most Internet addresses
can simply use "yourname.com," which is an even better
alternative. In essence, the simpler it is the better.
The
importance of having your own domain name goes without
explanation. It is the same as branding your business
or product. But there are 3 reasons why you need a good,
simple, and memorable domain name. First, there is the
mnemonic factor. Instead of going through the inconvenience
of numerous search engine results to get exactly what
they want, most people will attempt to go to your site
directly by guessing your domain name and typing a plausible
URL in their browsers.
Mnemonics
are words (or a combination of words) that are easy
to remember. A repeatedly visited Web site is one whose
URL, for example, includes the use of mnemonics. If
it sticks in the mind, even if the URL is bookmarked,
the site can be easily retrieved and will be visited
often. "Yahoo!" <http://yahoo.com>, "HotBot" <http://hotbot.com>,
and Time Magazine's "Time" http://time.com
are perfect examples of mnemonics at work.
The
second element is the credibility factor. People often
associate long URLs with free Web sites or sites of
lesser quality. People have a natural tendency to make
what I call UPAs (or unconscious paralleled assumptions).
In other words, if people notice that your site is hosted
by a free or cheap provider, they will unconsciously
assume that a parallel exists (i.e., that your product
or service is just as cheap). Your domain name is like
the headline of an article, and people will likely judge
and visit your site according to its domain name.
Always
remember that perceived truth is more powerful than
truth itself. And a vanity domain name tends to heighten
the perception of the Web site's value. As such, the
UPA visitors will make with a domain name will often
be one in which they conclude that the quality of the
Web site will be as good as the name implies.
Finally,
the third reason is the the actual positioning process.
If your domain name reflects your site's core benefit
and instantly communicates how different you are from
others, your URL will be positioned above the competition
in the minds of your market. Since this element is the
most important, let's deal with it a little further. |
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Benefit
Based Domain Names |
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People
usually make a buying decision based on the kind of
information that instantly communicates a specific benefit;
one in which there is an implicit added value in making
the purchase. Therefore, does your domain name intrinsically
reflect the result or benefit of that which you provide
and does so in an instant? It should. I am astounded
to see many domain names that are still called by ordinary
or blatantly unappealing names, such as with hard-to-spell
words, numbers, abbreviations, or acronyms like "www.mgf.com."
Let's
take the example of two different Web sites that promote
similar products: Investments. One's address is "wealthwise.com"
while the other "mgf-investments.com." Now, with all
things being equal and when placed side-by-side, which
site will be the one more likely to be chosen first?
In essence, your domain name must be able to drive traffic
to your site on its very own. It must also communicate
how different and unique you are when compared to competitor
sites, even before your site is ever visited.
As
mentioned previously, people would far more want to
skip the inconvenience of going through numerous search
engine results. But if people do have to resort to an
engine, their search will be greatly simplified and
vastly more efficient if your domain name intrinsically
reflects the core benefit if not the nature of your
Web site. Remember that most searches are conducted
by major topics or themes and not by names. Therefore,
if your site's most popular keyword or benefit is within
the domain name itself, that URL has greater chances
of being in one of the top search engine results.
Therefore,
play a word association game with your Web site. Look
for the word or words that would instantly pop up in
the minds of people when a need presents itself, a need
your site likely fills. For example, http://freecoupons.com.my,
<http://allergyrelief.com>, <http://morebusiness.com>,
and <http://fastcar.com> are great benefit-based
domain names that effectively create more top-of-mind
awareness (and thus more traffic). |
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Domain
Names that Drive Traffics |
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If
the name you want is taken, then you can use your company
or product's tagline (or part of it) as a domain name.
A tagline is that small sentence that follows your business
name, such as "You deserve a break today," "Roaches
check in but they don't check out," and "It takes a
licking but keeps on ticking." Great examples are <http://www.alwayscocacola.com>
(a loyal Coca-Cola® fan site), <http://www.cavities.com>
(Crest® toothpaste), and, of course, <http://start.com>
from Microsoft®.
You
can also use the site's main theme, feature, or product,
even the site's nature or main business activity (i.e.,
what it does). Ultimately, choose a name that people
can remember quickly and effectively so that, when you
advertise among a thousand of your competitors, your
URL stands out and sticks in the minds of the marketplace.
It
is also a good practice to register variations of your
name, including different spellings, product names,
taglines, and associated words. One of the reasons for
this is to ensure that these unused domain names don't
end up falling into the hands of competitors. But more
important, when people attempt to search for your site
and enter a variation of your domain name they will
still end up with your site as a result. It all boils
down to the fact that your domain name is a fundamental
marketing system in itself. Use it wisely and you'll
see your traffic counter soar. |
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